FAQ
The main core components of our Portable Solar Power Station products: hardware, software, BMS, structure, ID, etc., are independently developed and produced by our company.
Strong R & D team, independent R & D and production of main parts, to control product quality from the source.
Yes, but there is a minimum order quantity required.
Most of our Portable Solar Power Station products have acquired CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.
The delivery time of different Portable Solar Power Station products is different, and the delivery time of portable power station is usually 1 month. The delivery period of household energy storage machine is generally 2-3 months.
We have long-term cooperated forwarders who are professional at battery shipment.
Products below 1000W are guaranteed for 1 year, products between 1000W and 2000W are guaranteed for 2 years, and home system machine are guaranteed for 5 years.
For general minor problems, our company will issue maintenance instructions and express spare parts. Customers can repair and replace spare parts by themselves according to the instructions. If it cannot be repaired within the warranty period, our company will provide new product replacement.
Please read the product manual carefully for details. As long as the Noninductive load not over our rated load.
